Terms & Conditions

T&Cs 

General Terms and Conditions 

Welcome to The Urban Sport Factory! These Terms and Conditions agreement applies to the use of this website (www.theurbansportfactory.ch) and all services of The Urban Sport Factory.

By using these services you acknowledge that you have read and agree to all these Terms and Conditions.

Participation in our training sessions takes place at your own responsibility and is voluntary. 

Our training sessions serve the purpose of physical exercise, fitness, and recreation. They do not serve the purpose of medical therapy.

We reserve the right to change these Terms and Conditions at any time. Any changes to the Terms and Conditions will be effective after the change is published on this Website. You should check these Terms and Conditions before each order or booking as they may have changed since your last visit.

Videos and Pictures taken during the training sessions can be used for marketing purposes. However, you will be asked if you agree before these are taken.

The dates, times, and location of the training sessions are subject to change.

Liability & Health

Any physical training involves an increased risk of injury and discomfort. Your participation in our training sessions takes place in full knowledge of this fact. You bear the general risks associated with a training session as well as any resulting damage to property or personal injury and are responsible for your own state of health and physical strain.

Medical Conditions, illnesses, injuries, complaints, or anything that impacts your ability to train must be reported to the trainer before the training session starts.

It is recommended to have a medical examination before starting the training if you have not done sports regularly for a long time and/or if you have or have had health issues in general. Without contrary orientation, you guarantee The Urban Sport Factory that you can participate in our training sessions, are healthy, without illnesses, complaints, or injuries. Any liability by The Urban Sport Factory is excluded for all - namely health - damages resulting from accidents, injuries, and/or illnesses, which can be traced back to The Urban Sport Factory training. 

Should your health condition change during the training session (e.g. heart palpitations, pain, dizziness), the trainer must be informed immediately and the training must be discontinued.

The Urban Sport Factory is not liable for any kind of loss of private (valuable) items, soiling, or damage to clothing. It is recommended to bring as little as possible to the training.

Appropriate insurance is your responsibility.

Booking, cancellation, and payment 

All training times are communicated on www.theurbansportfactory.ch 

Classes can be paid in advance online or on-site.

Booking of The Urban Sport Factory classes must be made online on the theurbansportfactory.ch. Regardless of the payment, bookings must be made at the latest 4 hours before the class starts to know in advance the number of participants and the required material. It is not needed to pay in advance to be able to book a class.

If you are unable to attend, please cancel your booking at the latest 5 hours before the class to be fair to us and others.

Cancellation can be done on the theurbansportfactory.ch. 

After three “no-shows” and/or not canceling your class booking at the latest 5 hours before the beginning of the class, within a period of one month, you will be charged 25% of one class.

In case of cancellation, you can book another class between the validity period of your class or package.

If you want a refund, in case of on-time cancellation and nonexpired and unused classes, please let us know, and you will get your refund. 

Prevention & cancellation

In case of bad weather conditions, the location may be changed to another location. Even if the location is not far from the original, you are free to do the class at another scheduled time and day.

In case of extremely bad weather conditions (e.g. heavy rain, storm, hail, thunderstorm) and in favor of the safety of all participants, in case of illness of the trainer and other reasons of force majeure, the training will be canceled. 

Any claims due to class cancellation are excluded.

The dates, times, and location of the training sessions are subject to change and may be canceled on public and/or private holidays.

With less than 2 registrations in a Less Mills Combat class, theurbansportfactory.ch reserves the right to cancel it. In this case, you will not be charged any participation fee.

Quality assurance and participant's duties 

You are obliged to strictly follow the instructions of the trainer. In case of non-compliance, the trainer is entitled to immediate exclusion of the participant and/or termination of the training. In such a case, you agree to no refund of the costs of the training session. 

Prices

The prices published on the website apply and are final. You can pay with our online card payment option. If you preferer to pay when you come to our training, you can do so with Revolut, Twint, Cash, or Credit/Maestro Cards. If you have Postfinance, you can pay with Twint or by bank transfer.

Prices are subject to change without prior notice.

Subscriptions, and validity

Single class (UNO), single class (TRIAL CLASS), and discount single class (Studenten & andere Lebenskünstler) have a validity period of 3 months. 

5 classes package (FOIFI) and 11 classes package (DALE DALE) have a validity period of 12 months.

Unused classes or packages expire 100% after their validity period and are nonrefundable.

The validity of the cards can be extended for valid reasons such as pregnancy, prolonged illness, accident, prolonged professional absence, or military service. Please provide a medical certificate or other relevant proof.

Transferability of cards and subscriptions

Classes and packages are transferable. Please inform us in advance, at the latest 4 hours before the class begins.

Data protection

The personal data of the participants will not be disclosed to third parties.

Swiss law applies. The place of jurisdiction is Zurich.